FreeForums.org drops ball
For those wondering what happened to our recently launched BASH Boards:
Last night, the folks that were hosting the forums (BASH Boards), freeforums.org, had a hardware meltdown (Hard-drive failure). Rumour has it, that there is a near 100% chance that they have lost our forums and ...get ready...they have no backups.
I would like to apologize to all the faithful BASH listenership and readership out there for this. I would especially like to apologize to those who posted on the forums. It looks at the moment that the data was lost.
We are committed to having a forum for the webcast and we will get one up. However, we are still reeling from the fact that in the Web2.0 world, people are setting up computer data businesses without any provision for backups.
While freeforums.org provided, what on the outside looked like a great product, the service we received this past week was abysmal. Then to top off these issues, a hardware crash (normally an event that should be thought of as inevitable) wipes out hundreds of forums and thousands of hours of people's work.
Please, consider their lack of communication and amateurishness if and when you go out to pick a forum provider.
Again, BASH regrets the loss of our forums and apologizes to our fans.
We'll be back!
Here's freeforums.org's public statement
Last night, the folks that were hosting the forums (BASH Boards), freeforums.org, had a hardware meltdown (Hard-drive failure). Rumour has it, that there is a near 100% chance that they have lost our forums and ...get ready...they have no backups.
I would like to apologize to all the faithful BASH listenership and readership out there for this. I would especially like to apologize to those who posted on the forums. It looks at the moment that the data was lost.
We are committed to having a forum for the webcast and we will get one up. However, we are still reeling from the fact that in the Web2.0 world, people are setting up computer data businesses without any provision for backups.
While freeforums.org provided, what on the outside looked like a great product, the service we received this past week was abysmal. Then to top off these issues, a hardware crash (normally an event that should be thought of as inevitable) wipes out hundreds of forums and thousands of hours of people's work.
Please, consider their lack of communication and amateurishness if and when you go out to pick a forum provider.
Again, BASH regrets the loss of our forums and apologizes to our fans.
We'll be back!
Here's freeforums.org's public statement
Hello jock,
I would like to apologize for the forums who lost data over the past few hours. We experienced a hard drive failure on our main database server. This was an unfortunate incident that could not have been avoided by either our host or our administrators.
We've done everything we can to recover the data, unfortunately most of the data was recovered corrupt. Forums that weren't moved to the new server will be reverted to a prior backup. Any non-existent forums will need to be re-created.
We have taken measures to stop such service interruptions, as well as the slowness/downtime you have been seeing over the past few weeks. We will be using a clustered network solution, in case of one server failing there will be others to take its place. Therefore, what happened last night will never be able to happen again.
We expect to have the network upgrade completed by Monday, July 23rd. The new server network --which sets the stage for our phpBB3 release-- boosts total redundancy in almost all areas, increased processing power for faster load speeds, and a 24/7 backup system in place to make sure your data is always safe. In addition, we will have the backup mod online within a few days so customers can safely download a forum backup to their computer.
Again, we apologize for any inconvenience. We value you as a customer and look forward to providing an even better service after the network upgrade is completed.
Thank you for your understanding and support.
-FreeForums.org Team
